Terms & Conditions

Delivery

We aim to ship orders the same or next working day. We will let you know if there are any delays with your order. In the event that you are unhappy with your purchase, please contact us with details of any items you wish to return, including the original order number and reason for return.

Ordering

Items added to cart will remain in your cart providing they are still in stock next time you visit the site. All prices exclude delivery which is added upon checkout. VAT is not applicable.
We have an advance search facility on the website where you can search using artist, label, title, etc. However please contact us directly if you are looking for anything not on the site or not released. Or if you would like to browse our extensive catalogue using a bespoke spreadsheet.

Returns

In the event that you are unhappy with your purchase, please contact us with details of any items you wish to return, including the original order number and reason for return.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within fourteen working days of delivery. This applies to all our products. To cancel a contract, please write "Contract Cancellation" on the shipping note and return the package to us .The item should be sent back within seven days of delivery. For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. As soon as we receive notice of your cancellation of an order, we will refund the relevant part of the purchase price for that item. Your statutory rights are not affected.

Payments

We accept Paypal and Credit/Debit cards accepted by Paypal (No account required) and bank transfer. If you have any other requirements, or wish to collect your order in person please contact us.

Legal

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Additional Information

If you have any questions regarding use of the site, payments, or accounts please feel free to get in touch. We’ll get back to you as soon as possible. Via Email : info@houseofvinyl.london Or you can call direct on: +44 (0) 20 8891 4585